PROFESSIONAL EXPERIENCE

Work history

A summary of my professional experience in marketing, e-commerce, and business operations.

Download Resume
E-commerce & Marketing Manager

African American Expressions

August 2024 - Present

Led e-commerce and digital marketing strategy for a national retail brand generating approximately $3M annually, overseeing Amazon, Shopify, and Walmart channels.

  • • Drove 70% year-over-year growth on Amazon, scaling revenue from $700K through PPC strategy, listing SEO, image optimization, backend keyword optimization, and conversion-focused merchandising
  • • Increased overall Amazon conversion rate from under 2% to over 6%, improving efficiency across top product lines and lifting total channel profitability
  • • Reduced Amazon catalog from 800 SKUs to the top 20% using the 80/20 principle, improving operational efficiency, ad performance, and inventory focus
  • • Managed paid media across Meta Ads, Google Ads, and Amazon PPC, with monthly budgets averaging $5K–$15K, scaling to $15K–$20K during Q4
  • • Spearheaded the development of a fully integrated fundraising marketing funnel, improving lead quality, automation, and operational scalability
  • • Built and deployed AI-driven automations, including voice bot workflows, n8n automations, and AI-powered creative production to reduce manual workload
  • • Increased revenue contribution from email and SMS marketing through segmentation, lifecycle flows, and optimized campaign cadence
  • • Directly managed and mentored one dual-role team member (graphic designer and e-commerce assistant) responsible for creative production and operational support
Digital Media Buyer

One Day Doors and Closets

October 2022 - September 2023

Developed and implemented end-to-end digital marketing campaigns across Meta, Google, and display channels.

  • • Tracked, measured, and optimized campaign performance against ROI and KPI targets
  • • Evaluated customer experience across multiple touchpoints to identify optimization opportunities
  • • Collaborated with internal teams to build landing pages and improve user experience
  • • Managed vendor and agency relationships to ensure consistent brand performance
  • • Executed content strategy and managed a $30K+ monthly marketing budget across multiple clients
  • • Produced weekly performance reports and participated in strategic planning with executives and marketing managers
Owner-Operator

Famous Pizza

March 2021 - August 2024

Led full P&L ownership, staffing, marketing, and day-to-day operations for a high-volume local pizza restaurant.

  • • Managed and trained a team of 10+ employees, including kitchen staff, cashiers, and hosts, improving performance, retention, and service quality
  • • Increased foot traffic and customer loyalty through local marketing, community events, SMS campaigns, and targeted social media promotions
  • • Streamlined operations by optimizing inventory management, improving prep processes, and reducing food waste
  • • Negotiated vendor and supplier contracts, lowering ingredient costs while maintaining quality standards
  • • Introduced new menu items based on customer insights, improving overall sales and dining experience
  • • Resolved customer issues, maintained high service standards, and ensured compliance with food safety and operational protocols
  • • Oversaw all financial reporting, scheduling, vendor relations, payroll, and cost control practices to stabilize profit margins
Digital Marketing Specialist

TNT Marketing

April 2019 - March 2021

Developed and executed innovative and effective small business ad campaigns across popular social media platforms.

  • • Developed and executed ad campaigns across Facebook, Instagram, Amazon PPC, Yelp, and Google to expand customer base
  • • Formulated and implemented Content Strategy, leveraging Paid Traffic Management skills in orchestrating marketing projects, balancing a $30k+ marketing budget for clients
  • • Worked on development and implementation of new online marketing strategy to increase sales and brand awareness
  • • Created and managed annual promotional budgets, monitoring and analyzing digital content
  • • Evaluated all digital marketing campaigns, composing weekly reports, and pro-actively participated in team meetings with executives and marketing managers
Mortgage Loan Processor

Loan Factory

June 2016 - March 2019

Provided support to loan officer and underwriter teams by guaranteeing timely, judicious, and accurate processing of mortgages.

  • • Certified loan data accuracy in the loan origination system compared to loan documents
  • • Requested appraisals, validated assets and SSA, verified income as essential to the loan processing checklist
  • • Reviewed and verified borrowers' income, credit reports, employment histories, property appraisals, and title insurance information to prepare loan applications for underwriting submission
  • • Performed mortgage lending function, interviewing potential clients and assisting them through the entire application process
  • • Processed loan applications from individuals and businesses; reviewed contracts, financial statements, and tax returns, guaranteeing company policies were followed
Entrepreneurial Ventures

Drip n' Dip

Own a successful candy business specializing in retail, wholesale distribution, and e-commerce.

  • • Expanded wholesale distribution channels, acquiring 7 new clients within the first year
  • • Implemented and optimized e-commerce platforms, leading to a 400% growth in online sales
  • • Overcame logistical challenges by streamlining the supply chain, reducing delivery cost by 20%

Skills Developed: Business development, strategic marketing, e-commerce management, wholesale distribution, supply chain optimization

Technical Proficiencies

Advertising Platforms

  • • Meta Ads Manager
  • • Google Ads
  • • Amazon PPC

E-commerce Platforms

  • • Amazon Seller Central
  • • Shopify
  • • Helium 10

Analytics & Reporting

  • • GA4 (Google Analytics 4)
  • • Looker Studio
  • • Google Sheets
  • • Excel

Automation & AI Tools

  • • n8n automations
  • • AI voice tools
  • • AI creative tools

Funnel Architecture

  • • Full-Stack Funnel Architecture
  • • Lead Routing & Automations
  • • Landing Page Structure
  • • Funnel Reporting & Attribution